CRM, email, WhatsApp & SMS

Owned audiences that buy more than once. Automated flows connected to your store and your sales team.

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What we set up

Repurchase is the key to a growing e-commerce. This builds it.

Automated flows

Welcome, abandoned cart, post-purchase and repurchase running on their own.

Email marketing

Campaigns and newsletters people actually open, designed on your brand.

WhatsApp API

Automated messages and support on the channel everyone reads.

SMS

The direct channel for high-impact offers and reminders.

Segmentation

Every message to the right audience: new, frequent, dormant, VIP.

CRM integration

Your store, your leads and your sales team looking at the same data.

De One Performance Want this to sell with paid media too? Our paid media & e-commerce unit: over $1,000M managed per year.

What it looks like in practice

A sample case, with the level of detail we actually operate at.

Sample case · Repurchase machine90 days
19% → 31%Repurchase ratein 90 days
18%Of sales from CRMbefore: 4%
6Active flowsworking on their own
9xChannel ROIemail + WhatsApp + SMS
Channel growth
Repurchase
19% 31%
Sales via CRM
4% 18%
Active base
8K 24K
The flows that sell the most
CRM

Post-purchase day 3: usage tips with 54% open rate. Trust that becomes repurchase.

CRM

WhatsApp day 30: personalized recommendation based on what they bought. The top-billing flow.

CRM

Abandoned cart: automatic recovery that pays for the whole service.

Sample case based on real agency projects.

How we start

From diagnosis to delivery, no detours.

Audit of list & channels

We review your list, your store and your data. We define the highest-impact flows.

Setup & automation

We configure tools, design templates and activate the flows.

Monthly optimization

We measure opens, replies and sales. We adjust and scale what works.

Frequently asked questions

Why so much insistence on repurchase?

Because selling to someone who already bought costs a fraction of acquiring a new customer. One extra point of repurchase is worth more than many clicks.

Do I need a big database?

No. You need to start building it right: every purchase and every lead feeds audiences that will be gold in six months.

Isn't this spam?

Spam is irrelevant messaging. With segmentation, each person gets what serves them, when it serves them. That is why well-built flows sell instead of annoying.

Limited spots per month

Your customers can come back for more. Let's talk.

Tell us how you sell today and we'll show you which flows we'd activate first and what to expect from them.